Indian Government Serves an Ultimatum to Twitter

Jun. 7, 2021



The companies eventuallyappointed their respective grievance officers, who are Indian citizens, to comply with the new IT rules. Twitter also appointed an officer to deal with user issues on its platform. However, as per recent reports, Twitter’s Grievance Officer is not a full-time employee of the company.

Citing this move, the Indian government served “one last notice” to the micro-blogging giant, asking the company to immediately set things right to comply with the new IT Rules. Failure to so might lead the government to ban the platform in India, warned the authorities.

“It is clear from the responses till date that Twitter has not informed about the details of the Chief Compliance Officer as required under the rules,”read the Ministry’s notice.

MeitY says that the Chief Compliance Officer or Grievance Officer, appointed by Twitter is not a Twitter employee. That, as per the Ministry, is against the prescribed rules. Moreover, the refusal to appoint an Indian Grievance Officer shows a“lack of commitment towards providing a safe experience to the people of India”, further read the notice.

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