Microsoft Turns Its AI Virtual Chatbot Xiaoice Into an Independent Company

Jul. 19, 2020



Other than theMountain View-based tech giant, Google, Microsoft also works on developing AI systems and chatbots. We have seen the company’s Chinese chatbot,Xiaoice make phone calls to humansearlier. Now, the Redmond-based software-makers is turning its chatbot with emotions into a separate company.

Theannouncement(in Chinese) came directly from Microsoft’s Beijing division and it states that it is to improve the service by accelerating innovation. According to Microsoft, with this move, it aims to“accelerate the Xiaoice product line’s localized innovation, and to improve Xiaoice’s commercial ecosystem.”

According to the official statement, Microsoft will have the right to invest in the new company to help it to complete the development of Xiaoice technology.The company also pledges to continue providing service to existing customers“with consistent high quality and high level of service.”

Now, looking at the stats, it looks like the chatbot is quite popular in the Chinese market. Microsoft says thatthe service has been adopted by more than 660 million users since its launch. And as the chatbot mimics a teenage girl with emotions, Microsoft claims that around 10 million users (25%) have said “I love you” to the chatbot!

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