OnePlus 9 Series Will Come with Two Years of Official Warranty, Confirms CEO
Mar. 15, 2021After a number ofleaksandrumors, we finally saw OnePlusannounce the launch datefor the OnePlus 9 series last week. The OnePlus 9 series, along with theOnePlus Watch, will arrive on March 23, Now, the company’s CEO Pete Lau has announced that the OnePlus 9 devices will enjoy a two-year warranty service instead of the usual one-year term.
Lau made theannouncementon Weibo, saying thatthis decision might“offend the industry”. This is because most smartphone makers offer a one-year warranty service, which is the industry standard, for their devices. OnePlus 9 users, however, will be able to enjoy double the time than the standard one-year term.Image via: Gizchina
The CEO made the decision to offer a two-year warranty service as he thinks that the upcoming devices“should not only lead the industry in terms of products but also be the best in terms of service.”
Moreover, Lau stated that many surveys have revealed thereplacement cycle of flagship devices is about two years. So, he wants OnePlus 9 users to enjoy an official warranty service for the entire life cycle of their devices. There is no information on whether this service will be China-exclusive or apply globally.
Now, this is a move only OnePlus could make as the company heavily relies on its community and their feedback. The Chinese giant alsoannouncedthat it will pack a charger inside the OnePlus 9 retail box, which hasapparentlybecome arare casenowadays.
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