Vodafone Idea Completes Migrating Idea Postpaid Customers to Vodafone Red
Jul. 22, 2020Vodafone Idea announced today that it has finallycompleted migrating all Idea postpaid subscribers to Vodafone RED. The companyannounced its plansto merge Idea Nirvana to Vodafone RED earlier this February.
“The consolidation of Vodafone and Idea postpaid customers is a major step towards our vision of one company, one network. One of the biggest and fastest migrations in the telecom space, this has led to operational synergies and process standardisation for both our postpaid retail and enterprise customers,”said Vishant Vora, Chief Technology Officer, Vodafone Idea in a statement.
According to the company, the move would help them provide enhanced customer experience to its postpaid users. It would also standardize the process for its retail and enterprise postpaid customers. Moreover, customers will gain access to Vodafone’s self-service channels such as IVR, USSD, and MyVodafone app available on Google Play Store and App Store.
Subin writes about consumer tech, software, and security. He secretly misses the headphone jack while pretending he’s better off with the wireless freedom.
