Windows 10 May 2020 Update Breaks Sync for Some Google Chrome Users

Jun. 16, 2020



As mentioned on Google Help and Reddit,Windows 10 update has broken Google Chrome’s sync functionality. Chrome signs users out of their Google accounts, forcing them to sign in again. Also, the browser is not making use of cookies, thereby signing users out of several websites.

“When I restart my computer, I’m not signed into my Google account when I start Chrome. All my website passwords are also forgotten. I also get the welcome page for one of my extensions (Adobe Acrobat extension for Google Chrome). This doesn’t happen when I restart just Chrome, but Windows + Chrome restart,”wrote a Reddit user.

Microsoft has not added the sign-in bug to its list of known issues. However, Google Chrome’s team is currently working to figure out a fix. There is an issue titled“TokenService fails to load, causing cookies and sync to reset”in Chromium Bugs since April.

Windows Latestmentions that theissue is not limited just to Chrome. It may have also affected Microsoft’s default Mail app, OneDrive app, and Battle.net client.

If you’re facing the aforesaid issue, you may try the workaround suggested by Google security researcher Tavis Ormandy.“Try this: Close all Chrome Windows, Lock (Press Win+L) your Workstation, Unlock, then start Chrome. I think locking flushes the dpapisrv master key cache, so if that workaround works that narrows down the problem.”

Subin writes about consumer tech, software, and security. He secretly misses the headphone jack while pretending he’s better off with the wireless freedom.